Return/Refund: If there is a manufactured defect and the jewelry is not able to be fixed, we will refund or exchange for the same piece or comparable piece . You must notify us by email at email@example.com within 3 DAYS of receiving the jewelry. The email should include your name, order # and picture of the damaged jewelry to start the refund process.
Shipping: Shipping: Shipping rate for 1-4 items is $4. Five or more items is a flat rate of $5.00 via USPS First Class Parcel (2-5days). If you purchase $100 or more (before taxes) you will receive FREE shipping.
If you have not received your order and your tracking # shows it was delivered, you have 3 days to notify me. I am not responsible for items lost in transit if the package shows delivered.